Complaints against America’s airlines are rising

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Complaints against America’s airlines are rising
LAST year, Bob Fornaro, the boss of Spirit Airlines, talked of the effort his firm had made to reduce the number of customer complaints. The ultra-low-cost carrier, dubbed the most hated airline in America by Bloomberg, had long been ranked as a primary purveyor of passenger pain, regularly propping up lists that rate airline service. […]
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America’s community banks hope for lighter regulation

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America’s community banks hope for lighter regulation
A FEW weeks ago Standard Financial, a bank with assets of just $488m and a mere nine branches, merged with Allegheny Valley Bancorp, a slightly smaller neighbour in the suburbs of Pittsburgh. The main reason for the deal, says Tim Zimmerman, Standard’s chief executive, was the rising cost of regulation—though competition from PNC, a $371bn […]
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America’s food-truck revolution stalls in some cities

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America’s food-truck revolution stalls in some cities
The burghers rise up IT WAS in 2008 that an out-of-work chef named Roy Choi began selling $2 Korean barbecue tacos from a roaming kitchen on wheels, tweeting to customers as he drove the streets of Los Angeles. Mr Choi’s gourmet food truck has since inspired a reality-TV programme and a hit Hollywood film, and […]
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Congress is right to be upset with America’s airlines

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Congress is right to be upset with America’s airlines
WHEN politicians feel they must summon industry bosses and implore them to treat customers better, it is a sure sign that the market is not working as it should. On May 2nd, a Congressional committee pleaded with airline bosses to improve service or, by implication, face legislation to force them to be nicer. Flyers, said […]
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America’s economic growth slows to 0.7%

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America’s economic growth slows to 0.7%
THE news that America’s GDP growth slowed to 0.7% on an annualised basis in the first quarter of 2017 is no real surprise, for two reasons. First, although consumer and small business confidence have soared since Donald Trump won the presidential election, most measures of actual economic activity have failed to display the same vim […]
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The Round Man

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The Round Man
Lately I’ve been thinking a lot about my grandpa. James Franklin Dew, Jr. was the son of a Souther Baptist revival preacher. He was a poet, an avid reader of cowboy novels and sharp bridge player. He was affectionately known by all as “The Round Man”. I remember how he told me stories about growing […]
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America’s woeful image among travellers is self-perpetuating

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America’s woeful image among travellers is self-perpetuating
WHAT sort of reception can travellers to America expect to receive? The answer is, overwhelmingly, a warm one. Americans are among the most helpful and friendly bunch on the planet. But unfortunately for this most hospitable of peoples, potential visitors must judge the country from a distance. And their impressions are coloured by reports of […]
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America’s disproportionate weight in global stockmarket indices

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America’s disproportionate weight in global stockmarket indices
THE aims of a stockmarket index are threefold. First, to reflect what is actually going on in the market; second, to create a benchmark against which professional fund managers can be judged; and third, to allow investors to assemble well-diversified, low-cost portfolios. On all three counts, there are reasons to worry about the MSCI All […]
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Qatar Airways thinks it has found a way around America’s laptop ban

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Qatar Airways thinks it has found a way around America’s laptop ban
THE ban on taking large electronic devices into plane cabins, imposed on March 20th by the United States on flights from ten Middle Eastern airports, is a particular headache for the four “superconnector” airlines. Etihad, Emirates, Qatar Airways and Turkish Airlines, like many carriers, depend on premium travellers for their profits. Those in business-class cabins […]
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The next head of America’s Food and Drug Administration

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The next head of America’s Food and Drug Administration
WHEN the names of potential candidates for the new head of America’s regulatory agency for drugs, the Food and Drug Administration (FDA), were first circulated, you could almost hear the sound of jaws hitting desks throughout the pharmaceuticals industry. One contender was Jim O’Neill, head of Mithril Capital Management, an investment firm, who is such […]
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How airlines are responding to America’s laptop ban

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How airlines are responding to America’s laptop ban
THE recently announced ban on laptops and other large electronic devices on direct flights from Middle Eastern airports to America is bad news for business travellers hoping to get work done on these long journeys. That, in turn, spells trouble for the airlines that fly these routes. Carriers like Emirates, Turkish, Qatar, and Etihad compete […]
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The Trump administration will review all of America’s trade deals

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The Trump administration will review all of America’s trade deals
ACCORDING to a document crafted by the Trump administration, a model trade agreement has 24 elements. Second on the list is “trade-deficit reduction”, giving a hint as to why Mr Trump wants to review America’s existing agreements. In January Sean Spicer, his press secretary, said the administration would “re-examine all of the current trade deals.” […]
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America’s shale firms don’t give a frack about financial returns

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America’s shale firms don’t give a frack about financial returns
INSIDE the boardrooms and bars of Houston, the spiritual capital of America’s energy industry, the swagger is back. The oil price may only be at $48, or half the level it was three years ago. But shale fracking—the business of getting oil and gas out of rocks by blasting them with water and sand—is booming […]
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America’s pot industry shrugs off Donald Trump’s harder line on legal drugs

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America’s pot industry shrugs off Donald Trump’s harder line on legal drugs
THESE are high times for America’s marijuana-industrial complex. More than half the country’s states have legalised medical cannabis, often rather loosely defined. Eight have voted to legalise the drug for recreational purposes. The industry was worth about $6bn last year, a figure that is likely to rise sharply in 2018 when recreational sales begin in […]
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Can a railway legend deliver at America’s CSX?

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Can a railway legend deliver at America’s CSX?
E. HUNTER HARRISON, a veteran railway executive, tried retiring in 2010, after he made Canadian National (CN), a formerly state-owned company, the best-performing of the large railways in North America. But once he pocketed the gold watch and attended the retirement party he faced a void that raising and training horses for showjumping did not […]
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Can a railway legend deliver at America’s CSX?

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Can a railway legend deliver at America’s CSX?
E. HUNTER HARRISON, a veteran railway executive, tried retiring in 2010, after he made Canadian National (CN), a formerly state-owned company, the best-performing of the large railways in North America. But once he pocketed the gold watch and attended the retirement party he faced a void that raising and training horses for showjumping did not […]
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Investors in America’s housing-finance giants lose in court

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Investors in America’s housing-finance giants lose in court
ONE unresolved issue from the financial crisis is the future of Fannie Mae and Freddie Mac, the two firms that stand behind much of America’s housing market. Fannie and Freddie purchase mortgages, bundle them into securities and sell them on to investors with a guarantee. When America’s housing market collapsed a decade ago, the government […]
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America’s booming pet health-care business

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America’s booming pet health-care business
AT THE 42,000-square-foot clinic in Hollywood that is owned by VCA, an animal-hospital chain, you may find a Pomeranian on a course of stem-cell therapy or a Shih Tzu having a hip replacement. There is even an underwater treadmill for cats. As pets are treated more and more like members of the family, so they […]
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